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Frequently Asked Questions

WHAT TRAVEL DOCUMENTS DO I NEED ?
On arrival in India you must produce a valid national passport or other document satisfactory establishing your identity and nationality , Indian visa from the Indian Consulate in your country.

WHAT IS THE BEST TIME TO VISIT LADAKH ?
The best time to visit Ladakh is from April to September.

DO I NEED AN INTERNATIONAL CERTIFICATE OF VACCINATION ?
Yes, yellow fever vaccinations would be required if you are coming from infected or endemic areas.

DO I NEED MEDICAL/TRAVEL INSURANCE ?
Yes. It is advisable to take both to cover theft, loss, or illness.

IS THERE A FOREIGN TRAVEL TAX ? 
Yes Rs. 500 has to be paid at the airport as Foreign Travel Tax.

HOW MUCH MONEY CAN I BRING ?
You may bring is as much money as you wish. There is no restriction on the amount of travelers’ cheques changed. Although we recommend you carry sufficient cash as ATM facilities are rare to find in such mountain terrain.

WHAT ARE THE WORKING HOURS OF BANKS AND POST OFFICES ? 
Opening hours from all banks are 10 am to 2 pm on weekdays. Till noon on Saturday. All banks are closed on Sundays and public holidays.

HOW MUCH SHOULD I TIP ?
It is generally advisable to pay 10% to 15% of the billed amount.

WHAT IS THE VOLTAGE ?
The standard voltage throughout the country is 220 volts.

WHEN ARE THE NATIONAL HOLIDAYS ? 
Jan 26 : Republic Day
Aug 15 : Independence Day
Oct 02 : Gandhi Jayant

IS IT NOT BETTER TO USE PUBLIC TRANSPORT THAN HIRING A CAR FROM YOU ?
Public transport is certainly cheaper and gives you a unique experience to mingle with local population but at the same time it is quite hectic. You have to follow their schedule.You loose precious time as well as it does not allow you to stop on the way wherever you feel like. Then you have to hire taxi from transfer from bus / railway station and for city town. If you take all that into consideration then you may not like renting a car is not an expensive option.

IF I COME ACROSS ANY PROBLEM DURING MY TRIP , HOW WOULD YOU HELP ME ?
Our office is open 24 hours a day and that means you will always find someone to assist you even at odd hours. Besides this we shall give you mobile nos. of executives whom you may contact for any emergency .We also have own / associate offices in all major tourist cities.

WHAT ABOUT PAYMENT TERMS ?
This depending on the services you may require. But normally , we need a token advance (10% of token payment ) except for services for which advance payment is must .But can be paid through bank transfer (before arrival ) credit card, traveler’s cheques or cash.

WHAT IF I HAVE TO MAKE ANY CHANGES IN THE TOUR FOR ANY REASON ?
We shall try to cooperate to make changes as per your request and shall not charge you anything unless the principal suppliers levy cancellation / amendment charge.